Our Story

Get to Know 21HHS:
A Trusted Leader in Home
Health Care

Dedicated to ensuring smooth transitions from hospital to home, delivering exceptional care at every step.

Our story

At 21HHS, we saw an opportunity to transform home health care by prioritizing seamless transitions, advanced technology, and patient-centered care. Established in 2014, our mission has always been to provide the highest quality care, ensuring patients receive the same level of clinical expertise and professionalism at home as they would in a hospital setting.

What began as a dedicated team with a vision for better patient outcomes has grown into a trusted partner for hospitals across Northern California. Through strong collaborations, we have expanded our reach, ensuring continuity of care and improving the overall patient experience. Our commitment to innovation allows us to stay ahead in an evolving healthcare landscape, continuously integrating the latest advancements to enhance patient outcomes.

Today, 21HHS proudly serves multiple counties, working alongside leading hospitals to deliver compassionate, high-quality care. Our dedication to excellence drives us forward, ensuring that every patient receives the support they need to heal and thrive at home.

Our Mission

At 21st Century Home Health Services, we are redefining home health care by delivering exceptional, patient-centered care that seamlessly connects hospital to home. Our mission is to ensure every patient receives the highest quality care in the comfort of their home—delivered with the same expertise, compassion, and dedication they would receive in a hospital setting.

Why We Do What We Do:

  • For Our Hospital Partners: We provide seamless care transitions that reduce readmission, improve patient outcomes, and extend the continuum of care beyond hospital walls. Our collaborative approach ensures hospitals can trust us to uphold their standards of excellence.
  • For Our Team: We foster a culture of growth, innovation, and professional excellence—empowering our healthcare professionals with the resources, training, and support they need to thrive. We believe that when our team excels, our patients receive the best possible care.
  • For Our Patients: We leverage cutting-edge technology and personalized care plans to improve health outcomes, enhance quality of life, and promote independence—all while ensuring patients feel safe, supported, and valued.
  • For Our Communities: We are committed to expanding our reach and impact, partnering with more hospitals and serving more families while upholding the highest standards of integrity, trust, and clinical excellence.

At 21HHS, our mission is more than a statement—it’s the driving force behind everything we do. Whether you’re a healthcare professional looking for a meaningful career or a hospital partner seeking a trusted ally in patient care, we are here to make a difference—one patient, one family, and one community at a time.

Our Outcomes

At 21st Century Home Health Services (21HHS), our success is measured by the quality of care we provide and the strength of our partnerships. Our unwavering commitment to excellence is reflected in the following outcomes:

  • Reduced Hospital Readmissions
    Our hospital readmission rates are consistently under 10%, significantly lower than the industry average of over 15%. This achievement underscores our dedication to comprehensive care plans and close collaboration with hospital teams, ensuring patients recover safely and effectively at home.
  • Improved Patient Satisfaction
    Patients consistently report high satisfaction with our services, highlighting the attentiveness, professionalism, and compassion of our healthcare team. Our commitment to treating every patient with empathy and understanding ensures that our care not only meets but exceeds expectations.
  • Enhanced Care Coordination
    By leveraging cutting-edge technology and maintaining open communication with our hospital partners, we ensure seamless transitions from hospital discharge to home care. This approach minimizes gaps in care and promotes better health outcomes for every patient.
  • Growth and Expansion
    Our successful outcomes have led to continuous growth. We have expanded our services across multiple counties, including San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, and Sacramento. With over 400 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area, providing care to over 3,000 patients.
  • Recognition and Awards

    We take immense pride in being honored with prestigious awards, including:

    • San Francisco Chronicle’s Top Workplaces in the Bay Area: 1st Place – Healthcare Organization.
    • Top Nationwide Workplaces for Healthcare: 1st Place – Home Health Agencies Nationwide.

    These accolades reflect our commitment to excellence in both patient care and workplace culture.

    At 21HHS, we remain dedicated to delivering exceptional home health care, continually striving to improve and expand our services to meet the evolving needs of our patients and partners.

Why Choose Us

21st Century Home Health Services

As healthcare continues to evolve, so does 21HHS. Our dedication to innovation, professionalism, and compassionate care makes us a trusted leader in home health services across Northern California.

Comprehensive Care

Our approach leads to improved health outcomes, reduced hospital readmissions, and better management of chronic conditions.

Innovative Solutions

We integrate the latest advancements in home health care to empower patients to maintain their independence and daily routines while receiving essential medical support.

Commitment to
Growth and Learning

By fostering a culture of continuous improvement, we ensure that our care strategies evolve to meet the changing needs of patients and the healthcare industry.

Proven Expertise

Our team consists of highly skilled, responsive, and compassionate professionals who prioritize patient safety and timely care.

Dedicated Professionals

Passion drives our team. Our commitment to excellence is reflected in the positive outcomes we achieve and the trust we build with patients, families, and healthcare partners.

Collaborative Approach

We work closely with patients and their families to create personalized care plans tailored to individual needs, ensuring the highest level of comfort and effectiveness.

Lydia Blednyh
Lydia Blednyh
2025-05-28
My mother, a member of Kaiser Permanente, recently received a recommendation from her doctor for in-home physical and occupational therapy from 21st Century Home Health Services. Initially, I was skeptical due to previous unsatisfactory experiences with home health aides; however, I cannot speak highly enough about the exceptional quality of care provided by 21st Century Home Health Services. This agency truly stands out for its superior service and care. The attention my mother received was exemplary across the board. I want to extend special recognition to Ryan, Melissa, and Jerrick, who worked closely with my mother and were instrumental in her progress with mobility. Their dedication and expertise significantly contributed to reducing her leg swelling and improving her mobility and ability to stand. Their enthusiasm and supportive attitude were crucial in motivating her and making her look forward to their visits, as well as completing the prescribed exercises. This "dream team" deserves immense gratitude for their outstanding work. They were always kind and considerate of my mother, making her feel very comfortable. In addition to the therapists mentioned above, my mother also benefited from the attention of other remarkable professionals. The first gentleman, whose name I did not catch, exhibited an equally high level of professionalism and care. Other team members, including Grace, Tiffany, and Angie, also provided excellent support and assistance. The healthcare workers I met genuinely cared about my mother's progress and health.
Philip Savin
Philip Savin
2025-05-28
The entire team of care givers were totally professional and caring during the two months of getting my health back! I recommend them highly!
Victoria Martin
Victoria Martin
2025-05-21
I had the best physical therapist. Andy and Josh. I had inflammation of my legs, especially the right between Josh and Andy. They were able to bring down the inflammation and make the pain go away..
Norma Iwahashi
Norma Iwahashi
2025-05-12
Orea is the BEST! THANK YOU!
Thania Jaramillo
Thania Jaramillo
2025-05-01
We are very happy with the service we have received from 21st Century Home Health Services. The nurses have been very helpful, and attentive.
Beatriz Mares
Beatriz Mares
2025-04-25
After my father's diagnosis with Parkinson's and dementia, we were fortunate to be matched with Kyle K as his physical therapist. From day one, Kyle demonstrated exceptional dedication to his work, teaching my father specialized techniques to build strength in his legs and knees while simultaneously rebuilding his confidence. Managing the combined challenges of Parkinson's and dementia can be incredibly difficult, but Kyle's expert guidance and consistent encouragement gave my father something precious: renewed hope. His motivation to continue improving has returned thanks to Kyle's approach. The transformation in my father's attitude and outlook has been nothing short of amazing. Kyle brings a rare combination of genuine compassion, endless patience, and technical expertise to his work. Highest recommendation for anyone seeking physical therapy.
Sandie Anderson
Sandie Anderson
2025-04-25
21st Century Home Health was wonderful to work with all the staff was professional, knowledgeable and very helpful. My mother worked with Kyle K. Kyle was very patient and helpful while helping her reach her goals. He encouraged without intimidating her and was very kind and friendly. I highly recommend working with this company as it was a very positive experience for our family.
Mickey Cohen
Mickey Cohen
2025-04-23
Amazing care. My pops was in bad shape after the hospital. They came in and nursed him back to baseline and then some. Feel very lucky.
Lorena Santos
Lorena Santos
2025-04-11
They provided a Physical Therapist, an Occupational Therapist, and a speech therapist. They were all easy to work with and they really helped me during this last phase of my recovery. They had flexible schedules and were always ready to work with me. Thank you 21st Century Home Health Services for always being here and teaching me that I have a new life. This was after I fractured my pelvic bone, was in a nursing home for 8 weeks, and then I came home to my assisted living facility, that's when 21st Century came to my home for several weeks.
stephen piggee
stephen piggee
2025-04-10
I have only great things to say about my nurse from 21st Century. She has been so caring and knowledgeable about what she does. I had a wound vac for about 2 months and she had this thing working just right and my injury improved so well that it has closed.